u/postergirl97

Warranty Issue

Ugh. Withhold judgement if you can.

I purchased a CPO XC40 from a local Volvo dealership. I purchased an extended warranty for peace of mind as they can be costly to fix.

After some time and research, I do feel as though I could’ve got a cheaper warranty and that wasn’t the best option, so I chose to cancel it. Subject to a $50.00 admin fee as it was past 30 days - completely fine.

I check my Capital One app and there appeared to be a payment for $2,393.00. I contacted the warranty servicer and my lien-holder - the dealership had the price paid at $2,443.00. So I’m now missing about $1,600.00 from the refund as it was sold to me for $4K. My retail installment contract shows $4K paid to Volvo and my lien-holder has that amount as well.

How would you even begin to go about the significant discrepancy. I HATE DEALERSHIPS. Honestly just stressed out at this point and looking for any helpful ways to approach this not looking for judgement. Thanks in advance

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u/postergirl97 — 4 days ago