Flixbus
I've booked intercity buses with Flix twice. Both times the bus just hasn't turned up at Buchanan. No announcements or explanation, just a no show with the bus disappearing off the departures board.
Ordinarily I'd think it was me being stupid and going to the wrong stance or something, but both times there have been other folk waiting for the same bus.
Am I uniquely unlucky, or are Flix genuinely just providing this shit of a service?
Edit: Update, waiting on the return leg of my trip now. 20 minutes overdue. No update from Flix. Currently crafting a complaint email so savage that the Scottish franchise hopefully gets taken off of McGill's immediately.