u/paul-in-nyc2

I work with medical practices (dental, derm, etc.) and I’m trying to refine our design/ build workflow for sites that prioritize patient bookings and local SEO.

Curious how others approach this space from a design/process standpoint:

How do you handle compliance constraints while still keeping UX clean and conversion-focused?

Do you design fully custom flows first or work within system constraints early?

What are the biggest pitfalls you’ve seen when designing for medical practices specifically?

Not as interested in specific tools, more how you think about the workflow and tradeoffs.