u/nlklta236

Today my PLAUD Note Pro suddenly disappeared from my account.

When I tried reconnecting it, the app said the device was blocked. I contacted support and received a “final decision” response saying they cannot restore access or re-enable the device, but they refuse to explain WHY.

Important details:

• the hardware is still alive;
• Apple Find My still works;
• the device pairs successfully for ~10 seconds;
• then PLAUD servers remotely revoke/block it again.

I paid for this device legally and used it for normal business/personal recordings.

The worst part:
I had an extremely important recording today and currently cannot access my own data.

Has this happened to anyone else?
Did anyone manage to recover recordings or get unblocked?