▲ 10 r/smallbusinessUS
What’s one tool that actually helped you get more customers consistently?
I run a small online side hustle and one thing I struggled with was keeping customers engaged after the first interaction. Social media posts would do okay for a day, then everything died off.
I started experimenting with community-style platforms where customers could actually interact instead of just seeing posts, and it surprisingly helped with repeat engagement and referrals.
The biggest difference was having everything in one place instead of relying only on Facebook pages or email lists.
u/mujeyibernard — 2 days ago