u/muguiwaranopath

Hey everyone,
I’ve been trying to create an AWS account, but I keep running into an error during the phone verification step.

Every time I enter my number and click “Send SMS (step 4 of 5)”, I get the message bellow.

I’ve tried multiple times, different browsers (Chrome, Firefox), cleared cache/cookies, and even switched networks same issue.
I’m using a Mozambican phone number (+258) and i also tried it with my South African number(+27), and I double-checked that it’s entered correctly without the country code repeated.

Has anyone else had this problem recently? Is there a workaround or do I need to contact AWS Support directly?

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