u/micropommeolis

I’m locked out of my main account!!

I received an email this evening at about 5:16CT saying I’d successfully enabled 2FA. I hadn’t attempted to set up any such thing, so I knew then that somebody else had access to my account. Immediately, I changed the password for that account. I was able to successfully change it. When I tried to log back in with my new password, however, Reddit was requesting I enter the 2FA code or a backup code, both of which I had no access to because I am not the one who set up 2FA on my account. At that point, I decided I’d submit a help request, and I was able to do that successfully.

All of this happened today within the past 30 minutes, so I figure it’s typical that I don’t have any response yet.

However, in the meantime, I decided to just look up my username from my burner account (the one I’m currently typing this post from), and when I looked up my old username, it said my account had been bannd??????? As far as my conduct goes, that truly, no exaggeration could not be possible. I used Reddit on my (hacked, now maybe also bannd?) account this morning, engaging in very normal, pedestrian commenting. I had stopped using it for a while until I saw and read the “2FA enabled email”, upon which I then changed my password. So there was no rule breaking conduct on my part.

Does anyone have any idea about what more I can do here? I did submit a help request, but… I guess I’m asking has anyone ever seen anything like this happening? Has anyone who’s dealt with it have a good outcome in the end? I am so sad about this, I was nearing a 700 day streak on my account😭 I want access to all the conversations and comments and posts I’ve saved, I didn’t realize I was so attached to this account and now it seems to be just disappeared through no doing of my own.

The account is u/kweenofdelusion. Can anyone see anything related to my content? I cannot, but I’m just asking if anyone else can.