u/merchantadviser

The talent pool is thin. What’s your most successful offer for bringing on quality reps who won't quit after two weeks?

With the complexity of modern card brands, is flat-rate or subscription pricing now objectively better for the average $20k/month SMB merchant?

We’re seeing Payment Influencers showing off Ferraris. Is this helping our industry’s image or hurting it?

DCC is a huge margin builder. How do you explain it to a merchant as a benefit to their customer?

To clean up the industry’s reputation, should reps be required to pass a certification/ethics exam?

Are tools like Verifi and Ethoca providing real benefits for your merchants, or are they just another cost layer?

As LLMs integrate Buy buttons, will we see a shift away from traditional web-storefront processing toward API-driven agentic flows?

What is your Exit Strategy? Is this a career for life, or a stepping stone to something else?

If the Credit Card Competition Act actually works, what does our industry look like in 5, 10 years? Companies like Square, Stripe and PayPal launching their own networks?