u/lucskytrading

I’m trying to understand how situations like this usually play out in practice.

On an exchange (AscendEX), my account was placed under review shortly after a withdrawal request.

– Trading remained active

– Withdrawals were restricted

– A balance adjustment of ~32,000 USDT was applied

What’s unclear to me is that:

– No transaction-level breakdown was provided

– No specific trades or activity were identified

– No prior indication of any issue with the account

– No request for documentation or clarification

For context:

– Funds came from my own deposits over time (from other CEX accounts in my name) + trading activity

– I’m a fully verified user (KYC completed)

– I had multiple withdrawals processed normally before this

I’m not looking for general opinions on exchanges — I’m specifically interested in whether others have experienced similar cases.

If you have:

– Did the exchange eventually provide a detailed explanation?

– Were withdrawals restored?

– How long did the process take?

Even if it was on a different exchange, any first-hand experience would be really helpful.

I’m currently dealing with a situation on an exchange where my account was placed under review after a withdrawal request.

Trading remained active, but withdrawals were blocked. After some time, I received a compliance notice mentioning “risk control policy” and market-related concerns.

The notice referenced specific instruments in a way that didn’t clearly align with the trades I actually executed, which made the situation even more confusing.

Shortly after, around 32,000 USDT was removed from my account as a “balance adjustment”, but no breakdown, calculation, or specific transactions were provided.

Support responses so far have been generic and keep referring back to the notice, without addressing the details I requested.

I’m trying to understand if this is something others have experienced, and whether it's possible to get a proper explanation or breakdown in cases like this.

Any similar experiences or advice would be appreciated.