u/lotsofcache

▲ 6 r/CIBC

Is CIBC capable of emailing bank statements of someone who has passed

Hi there, I’m an executor of an estate in Canada. I live almost three hours to the closest CIBC branch. My attorney dealt with them to close out the deceased’s accounts. CIBC mailed me the check. I need statements from the closed accounts so I set up phone call through CIBC website. They did send statements but only from one account. I need statements from the other two.

I have emailed and called and no response so I just now sent up another phone call for Monday. I need the statements by Thursday. Are they able to email the statements to me? I don’t have online banking with them but maybe they have a secure portal they can send them through? Im trying to avoid the six hour round trip if possible. Has anyone had any experience with this?

Thank you!

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u/lotsofcache — 4 days ago