Fraudulent CC transaction, how was CVV obtained?
Hi all,
I've just found a fraudulent transaction on my credit card for a bit over a thousand dollars NZ. Did the usual thing, blocked the card, called the bank, went through the whole disclosure. They just came back to me and said, we'll dispute it but we can see that a CVV was used, so it must have been you. Nope, not me, I'm not in the states (as if) and I've not booked any accommodation or made any purchase from an accommodation provider this year. She got a bit snarky at this point and said, well you obviously gave your phone to someone - I was very clear, no, neither my phone nor my credit card has left my possession - but also, not a single person knows my log in details anyway - it's impossible. How am I going to prove this - or am I doomed to lose this money?