u/kcgwen

🔥 Hot ▲ 77 r/restaurantowners

my restaurant shows up on Google Maps but people still go to my competitor down the street. what gives?

I dont get it guys, been running a small italian spot for like 4 years now food is solid and prices are fair. We got 4.7 stars from like 200 reviews. My Google Business Profile is filled out completely. Photos of the food the inside the outside. I post specials every week. reply to every review.

and yet. this other place two blocks down. same type of food,same price range. but they have like 4.2 stars maybe 80 reviews and blurry photos. never posts anything and somehow theyre always busy.i walk past on a tuesday night and they got a wait. Meanwhile im sitting there watching the door.I asked a few customers who came to me by accident. They said "oh we meant to go to the other place but couldnt find parking so came here lol

when I search italian restaurant near me on my phone from home they show up first Im like third or fourth. When I search from my restaurant parking lot im first. So its proximity right?

Weve been here longer. We got better reviews. we update our profile. why does google still push them above me for most searches?Is it because they have more photos? We have like 50 they have maybe 30. Is it because they post more? They post maybe once a month we post weekly. Im not technical with this stuff. I just want people to find my restaurant when theyre hungry.

Has anyone here figured out the actual google maps ranking factors for restaurants? Is it really just about being close to the person searching?what worked for you guys? did you change something on your GBP that made a difference? do google posts even matter? like nobody reads them but maybe google uses them as an activity signal?help guys pls

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u/kcgwen — 3 days ago