"Info" button missing under Work/School account on Intune-managed device
Hi everyone,
I'm running into a confusing issue on an Intune-managed device and hoping someone has seen this before.
Situation:
The device is enrolled in Intune and was previously connected/syncing fine as BYOD device, not as an Autopilot registered..
The sync is still functional when accessed through the Company Portal.
However, under Settings → Accounts → Work or School account, the "Info" button is completely missing..
Without the Info button, there's no way to manually trigger a sync or check the sync status from that menu — only the option to disconnect the account is shown
What I've checked so far:
The device is still enrolled and shows up correctly in Intune!!
No obvious error messages or compliance issues
My questions:
Is this a known behavior after a specific Windows update or Intune policy change?
Is there a way to restore the Info button without re-enrolling the device?
Any insights would be greatly appreciated!