u/jxnguye7

What would you do?

I bought a Dior sweater from a seller for $145 shipped, and when placing the order she confirmed that the material would be 100% cashmere. Pictures of the tag weren't included in PSPs to confirm that it was cashmere, and the seller admits that she forgot to check the actual tag herself as well. The sweater arrived today, and it turns out to be 100% cotton instead. The seller apologized and offered a discount on my next order.

Should I just let it go as an honest mistake, or should I request a refund? The reason I have mixed feelings is because previously, the God Factory Small Lady D-Joy I ordered from her for $480 arrived with 2 dented quilts and a dented base, so this is the second issue I've had. I let the dents go because she assured me that the dents would puff back out after a while.

reddit.com
u/jxnguye7 — 2 days ago
▲ 45 r/dior

Update: I understand now it's because I had created more than one account. Will leave this up in case anyone else didn't know.

Has this ever happened to anyone else? I tried to place an order online, but received an error message telling me to use the live chat feature to contact customer service. I reached out to them about the issue, and received a message saying that my account is suspended for violating their terms of service. I can't think of anything that I've done that would violate their ToS except for creating more than one account after my first account hit Platinum, but I wasn't aware that there was a policy that we couldn't have more than one account.

I'm still able to log into my account, but it seems like I can't place any new orders. I also tried logging into my first account that's at Platinum, and I'm unable to place orders on that account either anymore. 😣

u/jxnguye7 — 13 days ago

Has anyone heard of / ordered from Kk factory before? Searched the sub, but couldn't find any information, and was looking at potentially ordering a bag from there, but was curious if they're considered mid tier or high tier.

u/jxnguye7 — 18 days ago