Banned 2 years ago and still can't find a way to appeal
2 years ago didn't was banned on apex legends for using an ai aim assist program i saw on youtube. I was younger and didn't even think about it i just wanted to try it because ai was new at the time. 3000 hours of playtime completely deleted within less than an hour. it was the stupidest decision ive ever made and all i feel is a pit in my stomach when i think about it. i havent even been able to play at all since then because i was hardware banned. 5 heirlooms and tons of rare skins i had saved up for all gone instantly. ive tried appealing but all i get is automated replies. and when i open a live chat they say to submit an appeal but it says i have no bans on my account so i physically cant even appeal anymore. i don't know if anyone has had any success appealing or posting here but if anyone has any tips i would really appreciate it.