Refusing payment for not meeting reasonable quality
Bought my house 3 years ago and have had problem after problem, right when I don’t need it. This time, a slab leak in my hot water supply, that appeared three weeks after my dad received a terminal cancer prognosis. Only this time a bad apple plumber has tried me at the wrong freakin time.
Been through this before, did my due diligence, got multiple quotes from licensed and insured contractors, didn’t hire the cheapest quote, checked online reviews (100’s with 4.8 google average), pulled permit with the city, etc. Bit the bullet and re-piped my entire 1985 2 story copper in slab home.
Two guys, I’ll call them beavis and butthead, spent the week installing all new uponor pex, running through walls and the attic instead of busting the floor. Raised a few quality issues during the build and received attitude and short temper in return. Kept my mouth shut until they finished and looked over their work after they left. I’m as appalled as I am pissed.
In my attic, my air ducts (installed Jan 2025) were cut from their strapping and left kinked and on the ground. Also in my attic, my insulation (installed March 2025) was ripped from the walls and left loose or completely uninstalled. Nail plates are missing & screws are barely set for some clamps and plates. I’ve got an exposed supply line within 4 feet of my front door (after I asked for it to be moved) & to top it all off, my hose bib is as crooked as a politician.
I’ve texted the owner and told him I have some concerns. Called the bank and canceled the check. City inspector comes tomorrow and I’ll tell him to come back another day once they’ve made it right. I’m not taking this crap and you shouldn’t either. You are the best advocate for yourself and your home, don’t let beavis and butthead bully you out of what you want or know is right. FFS