u/jackfroztmusic

Bold Breckenridge incorrectly charged me $250 and now they blocked my phone number.

On April 1st I had a reservation for 10 people at Bold. I tried to cancel it online but OpenTable told me to call the restaurant. I called and they said they would take care of it.

I then get charged the $250 no show fee and call the restaurant for a refund. They told me they would issue me a refund and that it would be in my account in 3 to 7 days. A few weeks go by so I call again and they tell me it’s still processing and it will be in my account in 3 days.
A month passed, I called once again and they told me if it’s not in my account in 3 days, call back to talk with the owner. They have now blocked my phone number so I had to put a chargeback on my credit card.

Anyone had an experience like this at Bold??

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u/jackfroztmusic — 7 days ago