u/iridiumlaila

Ordered a meal online for pickup. Paid. Website said pickup hours were until 11:30 PM. I got there at 9:10. Door locked. Sign on door says dining room closed at 9. Called the restaurant 6 times. No answer. Tried walking through the drive thru but they refused to acknowledge me as a pedestrian. Tried to get the attention of the employee inside but she was just playing on her phone. Contacted corporate but of course they get two business days to get back to me. I hate how little recourse there is for situations like this.