▲ 3 r/Rapha
No warranty for collab product
I got a Rapha collab pro team bib recently from the collab partner (a local cafe PPP) and in few months of wear, some of the stitches came loose. Contacted Rapha online and was told that warranty does not apply to non-authorized dealers. The cafe was likely a one-off collab partner so obviously it isnt an authorized dealer.
Disappointed that Rapha doesnt stand by their product. Thoughts?
u/horograil — 4 days ago