really confused on contracts and pricing and what to do
hey there, not sure how active this subreddit is, and i'm sorry in advance if any of my questions sound stupid. i'm 20 and have never had to worry about the internet before nor have i had the money (before now) to even consider just changing our internet
my family is currently on sky broadband paying £75 (roughly) monthly, and it feels like it just keeps on rising in cost. is this normal??? i don't know what our connection speed is, but i can just say it's awful and sky has been awful throughout my life
i've been looking into wifi contracts and whatnot, and it seems to be normal for there to be a price increase every year, but is £75 normal?? we have landline, tv, and wifi - to clarify
i want to switch providers and i don't understand why the price is so cheap compared to what my parents are paying right now, why are/have they been paying so much?? is it normal to pay this much just to have terrible connection?
my actual questions:
should i give sky another chance since my parents have been loyal to them for over a decade?
if yes, what do i say/do to sky to get the price reduced by over half (£75 is ridiculous and we cannot afford this, and i'm not sure how my parents have been paying this much for so long)
how do i actually get good internet? lol i just don't understand how to compare contracts
if i switch providers, can i "reset" my contract to reset the price instead of having the yearly increase? can i do this with sky??
thanks in advance. im so confused looking into all these contracts online :(