u/gemonic

▲ 3 r/BYDAU

3 weeks and still no sim data

so we've had our little Atto 1 for 3 weeks now and we still dont have any sim data.

The app on our phones works and we can preheat or cool the car and lock and unlock, see charging states and all that jazz.... but whenever we try to use the store or anything that needs data it still says no connection.

I realise this isnt a huge deal as we will pretty rarely actually use it, but just wondering if this is normal or if we should try contacting BYD for support.

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u/gemonic — 1 day ago
▲ 3 r/BYDAU

wait time on seal premium

anyone happen to have an idea on the current wait time for a seal premium?

I'm looking into getting one...need to trade my current car which unfortunately is also waiting for hail repairs though insurance. won't be finished till mid July.

just wondering if I should get my order in now and sort out the trade value later if the wait time is long.

in Western Sydney if that changes anything.

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u/gemonic — 4 days ago
▲ 10 r/BYDAU

anyone have any ideas why when I drive my wife's new atto 1 it tells me to take a break within about a minute of driving?

she says it doesn't warn her at all... but today before I was even 500m down the road it went off...m then straight away went off again but more urgently.

I know we can disable it, but it's a hassle to have to do every drive and weird that it is only doing it to me.

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u/gemonic — 12 days ago
▲ 1 r/BYDAU

sorry, new car and one more noob question. we can see the status of the car in the byd app on the phone but in the car we can't use anything that needs data. as in we can't activate the navigation or open the app store or anything. (says server error)

when connected to the home wifi it works fine, just not over the cellular.

I've tried resetting the infotainment unit. I can see at the top that it has bars of cellular connection.

so just wondering why? does the fact that we can see the car status on the phone app mean it's working?

also read that it can take a week or 2 for the sim to activate, but does the fact that we can connect with the app mean it's already activated?

many thanks for any insight.

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u/gemonic — 17 days ago
▲ 4 r/BYDAU

had anyone been able to get the nfc key added to a galaxy watch?

I've put the byd app on the watch and can use it to unlock and lock and control the air con..... but I can't add the key to samsung pay on the watch.

all the info I found online said to use a samsung smart card app, but I can't seem to find it. then others have said it should be able to added to the samsung wallet.... but it only lets me add payment cards.

if anyone has any info it would be appreciated.

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u/gemonic — 17 days ago