u/fuckerydickery420

▲ 1 r/Contractor+1 crossposts

Anyone doing maintenance work specifically for STR/Airbnb hosts — how are you managing it all?

Hypothetical but hear me out — imagine you're a handyman doing work for like 6-8 different Airbnb property managers in your area. Good money, steady work, but the actual business side of it is a mess.

Every client has a different way of reaching you. One texts, one uses WhatsApp, one adds you to their Guesty or whatever PMS they use. You're juggling all of it and jobs are slipping through because they got buried in some thread from 3 days ago. You have no central place to see everything you need to do this week.

And here's the thing that makes it different from regular handyman work — urgency actually matters. A leaky faucet when a guest is checking in at 4pm is completely different from the same faucet on a week with no bookings. Generic tools like Jobber don't understand that.

Is there anything out there built for this specific situation? Or are people just making it work with spreadsheets and group chats?

Legitimately can't find anything that fits and wondering if I'm missing something obvious

reddit.com
u/fuckerydickery420 — 11 hours ago

How do you manage work orders with your handyman? (genuine question)

Hypothetical situation but genuinely curious if anyone's dealt with this —

Let's say you have a solid handyman you trust for your STR properties. Guy does good work, shows up, doesn't flake. The problem is everything around the actual work is a disaster. You're texting him issues, he's got 10 other clients texting him too, stuff gets missed. You have no idea what's been fixed and what hasn't. When you need something done before a guest checks in that night you're basically just hoping he sees your message in time.

And invoices? He sends them whenever. Sometimes weeks later. You have no paper trail.

Is there any software that actually solves this from the property manager side? Like something you could use to submit work orders to your handyman that he can actually track and respond to? Or is everyone just running this on texts and vibes?

Asking because I feel like there has to be a better way and I definitely may be missing something

reddit.com
u/fuckerydickery420 — 11 hours ago