u/frosticedtea

I have been without internet for 3 days and constant back and forth with reps. I need help or I think I need to cancel. Please help

I am tired of telling the details to reps and honestly feel exhausted having to explain the situation yet again.

I moved to a brand new construction apartment.

My first fiber modem was not connecting to my account during install. The MAC address was not scanning for the tech during install. Yet somehow my Internet worked so the tech left.

Couple days later, Internet stopped working. Phone reps could not find my modem on my account to trouble shoot.

They sent a new tech and he gave me a second modem and said when Internet stops working attach the second modem. So now I have two modems.

Internet stopped working with first modem after couple hours, I attach second modem. Internet still not working.

PON keeps blinking on router. Online says that’s typically faulty fiber connection. I like can’t do shit to trouble shoot. I even told technician. He said it’s fine.

I call optimum they cancel my service and create a new account saying my account t was not provisioned correctly. They said they’re sending a new tech to come.

No confirmation emails about anything. No Internet for days. No one to reach out to.

I need help. I work from home. I can’t do this shit. I want to cancel at this point. Please point my to a supervisor. I can not do the phone rep loop/technician loop any longer. Please help.

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u/frosticedtea — 18 hours ago

Is it possible to revive there couch cushions with polyfill instead of foam?

So the first two pics are after I added poly fill in the top cushions of my sofa. They are sown on to the couch structure so I had to fill it in an uncomfortable manner.

I think the top cushions turned out great. Like a face list. The bottom cushions. Have foam inserts and I hate the wrinkles that form on them. I tried added poly fill but it becomes lumpy.

Any where to go about it? I don’t want to buy foam right now. Thanks !

u/frosticedtea — 1 day ago

I want to attach this ikea light fixture to my ceiling and just want some validation before committing.

My ceiling has a black wire, white wire, red wire, and copper wire.

My ikea light fixture has a white wire, black wire, and green wire.

My research indicates I should do white with white, lights black wire with ceiling red wire since it will be control by a wall switch. And lights green wire with ceiling copper wire.

Issue is I think I might be missing a wire nut since the copper one didn’t have one.

I need to get one right? Or is copper supposed to be wrapped by the green wire without a cap.

Thanks for any clarifications.

u/frosticedtea — 5 days ago