How are businesses or PBX vendors handling redundant outbound with all the new regs?
So for many years I have built, setup, installed PBX and build/owned a SAAS calling platform. I have ALWAYS setup a redundant outbound calling trunk and these days it's usually primary and secondary SIP trunk providers. So, provider A goes down and outbound calls still flow through provider B and customers don't have any interruption in outbound calls.
Now with all the STIR/SHAKEN regs and rules, providers are no longer allowing you to send calls out with caller id's that don't either match a number in your account or a verified number.
THIS does not work for a SAAS platform where they in most cases the customer has hundreds of numbers that are assigned to their customers and all live on carrier A NOT carrier B. The caller ID must he that of the customer's customer, not some random, single caller ID that lives on carrier B.
How are you handling this? Is there a solution with these regulations in the US?
Is it just the reality now that outbound provider redundancy is just dead and calling is just less reliable as a result?
Appreciate any thought or advice on this. Thanks!