u/fltbay

When I called in, customer service confirmed that Federal Tax Calculation of their online product is incorrect - Calculation: Total tax - Tax withheld or already paid - Credits,

That means your tax refund is lower and your liability are higher than they actually are. So you get less money back or pay more than you have to. Supposedly fixed weeks ago but no fix as of today. My case was escalated but never heard anything back.

I asked if they'd honor their guarantees...Maximum Refund Guarantee, 100% Accuracy Guarantee and 100% Satisfaction Guarantee...THEY DO NOT HONOR IT. IT"S ALL FAKE AND A SCAM

AVOID HR Block at all cost.