u/effnrad

▲ 20 r/VeteransAffairs+1 crossposts

Quantity over quality

The VBA may be processing claims at a record pace, but they are struggling to get it right. Since January 3 of the claims I’ve submitted have been bungled.

  1. Claim denied for lack of diagnosis even though it was the VA that diagnosed the condition. That diagnosis was submitted as evidence. HLR initiated

  2. Claim was just not adjudicated and “lost”. HLR initiated.

  3. Evidence that should have been considered just ignored and not mentioned in decision letter. HLR initiated.

The moral of the story. Raters are overloaded and more than likely being assessed on number of cases processed, and not how accurate the rating is.

Steel yourself for multiple rounds of jack assery. It’s going to be a long haul.

reddit.com
u/effnrad — 5 days ago