Accidentally lodged bond claim a day early
We’re in Queensland and just handed back the keys today after vacating the rental. The formal end/notice expiry date on our Notice of Intention to Leave is tomorrow.
We lodged our claim for the full bond refund today via the RTA online system right after handing in the keys (the system accepted it and used today as the vacate/handover date). We’ve also already paid the outstanding re-let invoice they sent us..
The property manager has now disputed our bond claim, calling it “premature” because it was lodged before the notice expiry date and before an exit inspection. They want us to wait until everything is finalised.
From what I’ve read on the RTA site and Tenants Queensland, once you give vacant possession by returning the keys, the tenancy has effectively ended for bond purposes. But the legislation isn’t clear so I’m unsure what to do.
Any advice? Did we fuck up?