Trying to remove my personal device from the company intune/entra
Hi all,
I’m facing an issue with my windows laptop. When I bought it, I registered it as a company device and not personal. However, when I realized my mistake, I wanted to remove the company account, but I couldnt due to not having admin privileges.
I tried fixing that by adding the admin account to laptop and removing it manually. The admin account was added, however, it wouldn't show up at all on the list of accounts on the device. Moreover, I went on entra and “deleted” the device from the list of devices. Yet still, no luck.
Finally, I went to Intune to try and remove my device, however, i’m almost always met with “error” and “something went wrong! Unable to fetch” and I can’t view anything on there.
I submitted a support request, but Microsoft still hasn't responded, and their AI agent/support is useless.
Please help, I’m stuck unable to install anything on my laptop, not even MS365 to use word natively. Please any suggestion or lead would be very much appreciated