We hear you! Establishing CONSPIT_USA presence for better US support + See us at the SimRacing EXPO
Hi everyone,
We are the official CONSPIT_USA team, and we are excited to join this community!
We know that when you invest in high-end sim racing gear, you expect not only great performance but also reliable support and transparent shipping. We’ve been listening to feedback, and our goal is to ensure you have a truly worry-free experience with our products.
Whether you are just starting your research or you've been running our gear for a while, we are here to help. You can reach out to us directly for:
- Pre-sales Advice: Unsure which setup is right for your needs? We’re here to answer your technical questions before you buy.
- After-sales Support: Having a technical hiccup? We are committed to helping you troubleshoot and resolve any issues as quickly as possible.
How to reach us
We want to make sure you can get the help you need, exactly how you prefer it. Here are all the ways to connect with us:
- Website Live Chat: Visit the website and click the chat icon in the bottom right corner for real-time support.
- Email: Send your inquiries directly to store@conspit.com.
- Discord: Join our dedicated support server here: https://discord.gg/eACDJ4Jb
- Reddit: Feel free to reach out via Reddit DMs for general inquiries, and we will do our best to point you in the right direction.
Shipping & Logistics
We believe in transparency when it comes to getting your gear on the track:
- Ships from California 🇺🇸: All orders ship directly from our California facility to ensure faster domestic transit.
- Processing Time: We process orders within 1 business day.
- Delivery Estimates: Final delivery time will depend on your chosen carrier.
- Shipping Policy: Please note that Sim Rigs are excluded from free shipping.
Meet us at the SimRacing EXPO!
We are thrilled to announce that the CONSPIT_USA team will be attending the SimRacing EXPO in Charlotte, NC, from May 22–24. You can find us at Booth C5. We are really looking forward to meeting our users, showcasing our latest gear, and chatting with the community in person. If you're attending, please stop by our booth—we’d love to say hello!
We are looking forward to being a part of this community, helping you get the most out of your gear, and ultimately spending more time on the track.
See you on the grid!
— The CONSPIT_USA Team