changes to guidance regarding nhs prescriptions?
Hi all, I’ve just had a really odd (and worrying) interaction with my GP surgery and wanted to see if others have had the same recently?
I went to collect my testogel prescription as usual from my nominated pharmacy and it wasn’t logged at all on their system despite it being GP approved on the nhs app. I then called my GP prescriptions line and have just been informed that ‘new guidance’ says that if your NHS Spine name does not match (I assume) your legal name, they are now unable to send prescriptions electronically for collection?
I’m appalled honestly if this is the case, but haven’t seen anything about similar guidance being discussed by other people and also do not see why this would be the case if you retain the same nhs number.
Has anyone else had this happen? Particularly recently? Apologies if there has been discussion and I’ve just missed it.