u/biggreenegg99

Surface Pro 6 - Problems with Wifi Adapter after update

Windows 11 updated last night

I lost the ability to use WIFI

Looking in Device Manager, the Wifi Marvell Network adapter no longer appears

Here are the steps I have taken so far:

* Soft reset

* Long reset (held power button for 60 seconds)

* Hard reset (help power button and volume up button at same time for 30 seconds)

* Hard reset in UEFI window and then reset from that screen

* In Device Manager, I used Show Hidden Devices

* In Device Manager, I used Scan for Hardware Changes

* I verified WLAN AutoConfig was running in Services

* I performed a full install of Windows 11 from a USB stick

* I downloaded the latest drivers available from Microsoft for the Pro 6 and installed them

None of these have had any effect. The Device Manage still will not show me the Marvell Adapter and I still have no ability to use Wifi. During the install of Windows 11, it informed me that there was no Wifi Adapter on the machine. I had hoped that loading all the drivers would have fixed that but it did not.

One thing that bothers me is that I looked at the folders that were created from the .msi driver file and I did not see a Marvell folder in that group. It might be buried in some other folder but this has caused me some concern that I am still not downloading the Marvell driver.

If anyone has any suggestions, I will try anything. Thank you

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u/biggreenegg99 — 2 days ago