i just need to rant for a second.
i sold a bundle over the weekend. i requested my labels yesterday morning, packaged in the afternoon, and dropped off at the post office this morning. the seller messaged me asking to cancel the order, i let them know that i had already dropped off at the post office and i could not do anything about it.they escalated to poshmark support immediately demanding the transaction to be cancelled. i explained to tgem that i dont get my packages scaned but that i had dropped off but she just kept insisting that i was lying that i had not shipped because there was no tracking. Poshmark joined in the afternoon and let them know that sonetimes it takes up to two days for a package to start tracking. They replied basically telling them they are wrong. The package started tracking and they immediately sent a screenshot saying it had just been shipped and that i had been caught. Once again i told her there is a difference between dropping off and start tracking. All day today, just constant messages.
Never in the 5 years selling on poshmark had i experienced this. Buyers ask me to cancel transactions and i dont have a problem cancelling. They are insisting i am pushing the transaction and lying about shipping, seriously? Has anyone experienced this and how did you handle it? Tbh i was so irritated and was a bit rude.