u/badtlc4

I am fully updated on KDE Neon (6.6.4?). Not sure when it started but the restart and shutdown buttons from the start menu no longer work. When I use them, it acts like it is starting to shutdown but then stops and the mouse buttons are no longer functional. They keyboard is no longer functional. I can move the cursor around the screen but nothing works. I have to hard reset and cut power at the PSU.

reboot and shutdown commands from terminal work fine. Not sure if it is related but I’m also have sporadic issues with Dolphin where it will not open for something like 3-4 minutes and even when it does open it is not responsive. Terminating the Dolphin process and trying again produces same results when the issue is present. I have already disabled all previews. Rebooting temporarily fixes it.

I appreciate any help that this great community could provide.

I am remotely accessing my Ubuntu (KDE DE) machine from a win11 machine using Rustdesk (not self hosted). For some reason, when I'm accessing the Ubuntu machine with Rustdesk and I try to restart, the system starts to act like it is restarting (some apps from the system tray disappear) but then the system stops responding. I can still see the KDE desktop but the mouse wont work, the keyboard doesn't work, etc. Even going to the machine and using the local KB/mouse doesn't work. I have to remove power to get it to start back up. I have the security permissions on the ubuntu rustdesk app set to allow full control remotely. I tried searching but I just cant seem to find the right search terms as all I get are results about people trying to use rustdesk AFTER a reboot/restart.

I do not have these issues using anydesk or chrome remote desktop. Any suggestions on how to figure out the issue?