u/b-double-u

Eufy Camera System does not work as intended

Please help me understand why this system does not work as expected before I return it all.

  1. You cannot connect the cameras to wifi AND have them record. When you are connected to wifi, the ONLY option is to record to an SD card. (or the paid cloud service), which defeats the entire purpose of the DVR and having the "homeBase" unit.
  2. The cameras can only record when connected directly to the Home Base unit, which limits the camera placement to about 20 feet from the homebase unit. TYhis renders the entire system useless.
  3. The homebase unit records video and the next day all formatting of the drive is reset and you have to reformat your SSD again. You end up losing any recordings from any previous day. It's extremely flaky and again, not useable.

I am a little upset that I spent all of this time installing these and climbing ladders to pull them back down to test them indoors (next to the homebase unit), get them "working", then reinstalling them only to have a new issue arise. Then rinse and repeat that process over and over and over tyring to make something that states it has Wifi and a DVR, but all of the equipment that comes in the box, does not work together?

Please explain this to me because I can't imagine that this is the intended use case, where people buy a kit and you can use one piece or the other and when you do, you can't even use your mesh network which covers hunders and hundreds of feet in distance in lieu of the homebase wifi that covers 40 square feet (with no walls impeding the signal).

I have the E42 SoloCam bundle with additional S230 cameras (that I bought for perimeter locations but cannot use because its more than 20 feet from the homebase)

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u/b-double-u — 5 days ago