Never using metronorth again
I’m a student who has to commute to the city for college, and sadly the metronorth is my only way of getting there. I have been riding the metronorth for years, and for almost a year I have dealt with the ridiculous new policies and price increases, but today was my breaking point. I somehow purchased two one way tickets instead of one, but the service in grand central was so bad that I apparently missed the TWO MINUTE refund window. TWO MINUTES??? It’s an absolute joke. They absolutely refuse to refund me no matter what I say, even though the ticket is literally sitting unused in my app. I work a terrible minimum wage job on top of being a full time student so I can pay for this disgusting train line, and this is what I get. No refund given at all.
Also, to add, the train is constantly quite dirty, and for whatever reason, 1/3 of the time when I walk in, the train has an absolutely unbearable smell similar to raw sewage. I can’t wait until this semester is over so I can never give my money to this disgusting and predatory company ever again.