u/asleepingpie

Hi all

Currently on track to travel to the Galapagos in September and I'm trying to sort everything out as much as I can in advance. I'm trying to fill out the TCT pre registration online and one of my hotels doesn't come up in the drop box. The trouble I'm having is trying to send an email to what the website says is their email help address.

asistencias.consultas@gobiernogalapagos.gob.ec

The email I send returns as being undelivered. Could anyone please confirm if the above is the correct email address or if they've had this issue and know a solution? I'm aware I can fill out the TCT at the airport as a last option.

Thanks in advance!