u/abnerkravitz860

I have been using billpay for 20 years, it has been flawless up until now. I recently paid a bill to a major lender and received a note from Fidelity saying "we normally send these payments electronically but are mailing a physical check this time". No rationale or reasoning (and also only 3 days before the due date). I called Fido and they said they did not know why and they said they use a vendor to handle Billpay, nicely punting the issue. Long story short, we are at 6 days past the due date and no payment has been credited. I had to send another payment through the lender website so my credit score would not get dinged. I guess I don't have a question, just hoping this product does not turn bad.