Cannon Safe - Unable to get in.
I have a Cannon safe that was conveyed with the house when I purchased it two years ago. The seller stated a piece of paper with the combo was left in the room the safe is in; this was not the case.
After much back and forth with my realtor and the selling agent, both insisted on a specific, 5-digit code, to open the safe. This particular keypad specifically requires a 6-digit code. When I brought this up, the response I received was that the seller himself recalls having a # or @ sign… neither of which are present on the keypad. There is a star key, but it doesn’t register any presses before or after entering the provided 5-digit code. This leads me to believe the seller never had access to the safe either and it was likely from the owner before him.
I reached out to Cannon with the serial number and a few photos and they flat out told me they can’t help me.
My realtor was supposed to send for a locksmith, but his preferred tech of choice wasn’t available. Anyway, life got in the way and I just stopped worrying about it for now. He did send a replacement lock, but it’s an entirely different part with an entirely different pinout.
Should I just get a locksmith to come out and get it open or is there something else I can try? Thanks!
Yes, I’m powering the keypad with my bench top power supply since I’m all out of 9V batteries.