u/ZylkaLeftridge

Image 1 — Is this part metal or plastic? Brand new Sienna and dealer said its plastic and not rust.
Image 2 — Is this part metal or plastic? Brand new Sienna and dealer said its plastic and not rust.

Is this part metal or plastic? Brand new Sienna and dealer said its plastic and not rust.

We picked up our new Sienna, 2026 LE AWD 8 Pass in heavy metal(incase your wondering) and a few days in I noticed these spots. On both sides when you open the sliding door there is a small like cavity before the step. The area where the door slide goes. Anyways I went back to the dealership, went to service and the manager was like "im not sure if we can fix that" and then had a tech look at it. After about 10 mins he comes back out and says its a plastic cover and is just cosmetic.

While I agree the larger blemish are most likely clear coat, in photo two that looks like under paint bubbling. Also it feels like metal/ is magnetic in my testing (maybe grabing a peices being but cant say for sure)

TLDR: Does anyone know for sure if this is plastic? Should I push to get this fixed? I want to make sure its documented so waiting for the dealer to email me the invoice from today for my notes.

Edit: car has 14kms at time of photo

u/ZylkaLeftridge — 20 hours ago