u/Zinga0316

Helloooooo founders,

I’ve spent almost a year now building a product in the Customer Success / Account Management space.

It came from a problem I’ve lived with for years — juggling multiple tools, reacting to issues too late, and realizing most “customer success” work is actually just firefighting.

So I decided to build something that brings everything into one place and actually helps teams act early instead of chasing problems.

What I ended up building is a layer that sits on top of your existing stack (CRM, support tools, email) and pulls everything into a single view of the account.

But more importantly, it doesn’t just show data.

It tries to:
→ Highlight churn risks before they become obvious
→ Surface expansion opportunities you might miss
→ Automate follow-ups, tasks, and basic workflows
→ Give a clear picture of what’s happening across accounts without digging through tools

The goal is simple: reduce the reactive work and help teams focus on actually growing and retaining accounts.

The interesting part?

Building it felt straightforward.
Getting people to try it has been the real challenge.

Curious from other founders:
How did you get your first few real users?

And if anyone here works closely with CS/AM teams and is open to trying something like this, I’d genuinely value your thoughts.

Hey Everyone,

What I'm looking for might not really be a big amount for some, so I thought of posting it here to give it a try.

I've built, or am building, an AI-powered platform for the B2B SaaS company. It's an AI operating system for post-sales operations, helping Account Managers and Customer Success Teams to retain and grow their existing customer base. Trust me when I say this: the challenge is real, and the problem we are solving is real. It's an A1 product with tons of USP that will give tough competition in the market.

I personally bring 15 years of experience in this domain, hence with my domain expertise, I have built this platform, and now that we have gone live in the market ready to onboard pilot customers. I'm looking for an investor to set up a small team of GTM and Engineering. So far as a founder, I've been investing my own savings into it, but I can no longer scale.

I am looking for an investment of 30K to 50K USD to burn for about 12 to 18 months. I have a very clean CAP table, no Investors, no funds have been raised. It's a complete bootstrap right now. So, I'll be very thankful if any of you or someone in your network would be interested in joining us to build a million-dollar company or more.

I am also open to whether anyone would be interested in joining as a Co-founder if he or she comes from a Sales/Post-Sales Operation background, but have to invest.

Thank you so much, and please do support. 🙏

Hi everyone, I’m Tenzing. I’ve spent 15 years in SaaS GTM and am currently building atEaseAI. We just reached a production-ready milestone, and I wanted to share the reality of building a platform designed to replace the fragmented "Franken-stack" most B2B teams use today.

The Problem: The "Invisible" Manual Grind. I saw a recurring pattern where Account Managers (AMs) and Customer Success Managers (CSMs) spend nearly 70% of their time on admin rather than strategic growth. They are typically:

• Manually managing 50–200+ accounts.
• Constantly switching between 10+ disconnected tools like CRM, email, and analytics.
• Reacting to churn only after it happens because they lack real-time visibility.

How We’re Solving It: The Unified Operating Layer for Revenue. We realized the problem isn't a lack of data; it’s that data is fragmented across silos, forcing teams to be reactive.

• Consolidated Intelligence: We unify data from CRMs, product analytics, mailboxes, support, and billing into a single 360° view.
• AI That Acts: Our AI doesn't just provide dashboards; it detects churn risks and expansion signals to execute "next-best actions" via a human-approval queue.
• Scale Without Headcount: By automating routine tasks, we enable a single manager to effectively handle 3x more accounts.
• Predictive Logic: We analyze 8+ data sources to provide 30/60/90-day churn probability scores.
• Caleb: Our contextual chatbot can answer questions and take actions on your behalf at your command.

Current Stage & Lessons: We are in the Early Pilot Phase. Currently, we are looking for 10 Founding Customers (ideally B2B SaaS teams with 0–5 AMs/CSMs) to join a 14-day free stress test.

Generating revenue isn't the priority right now; we need design partners to help us "break" the logic so we can harden the asset for scale. In return, we’re prioritizing custom integrations and offering a lifetime "Founding Member" rate.

Question for the builders: When you're replacing a "stack" of 10 tools with one unified platform, how do you best overcome the "switching cost" objection during the very first conversation?

Would love to hear your feedback on the build or the mission!