u/YULpoutine

▲ 0 r/EQBank

Cannot send Interac transfers

I opened an account, which took a while because I have credit freezes with both Equifax and Transunion - I had to call them back for them to actually do something. But whatever, it's fine.

Then I sent myself a $750 interac transfer. I thought I'd be able to link the account to Wise, to load up a card in EUR for an upcoming travel. The linking through Plaid didn't work, and the other option didn't list EQ bank.

So I had to do the wise thing through other means with my regular Brick and Mortar bank.

I thought I'm gonna send back out $650, leaving some cash in. So I sent myself an Interac transfer. Didn't work. I thought maybe sending them to your own email causes a problem, so I added my wife through her Mobile Phone, since we have a joint checking with our main bank. Didn't work. Neither on mobile app or desktop.

Then I thought. Hey, it's a brand new account. I'll try again tomorrow.

This morning, same problems. Chat was completely useless and made me jump through a bunch of so called "resets". And no, I'm not clearing cache on my browser - since the problem exists on two different browser and the mobile app.

Called instead. Equally unhelpful. Girl asked me to register for Autodeposit. LMAO. You think I'll have all interac transfers auto-deposit to an account from which I can't take money out? Hells no and also what does this have to do with anything.

What an absolute disaster. Stay away from this mess.

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u/YULpoutine — 8 days ago