We ran Expedia through Meridian today. Here's what the model actually said when it eliminated them.
$15 billion in annual revenue. One of the most recognised travel brands on the planet. Near-universal brand awareness.
Eliminated at Turn 1 on Perplexity and Gemini in an undirected buying journey.
This is the verbatim language the model used at T1 when deciding which travel platform to recommend:
"Which travel booking platforms have established market presence with documented track records of proven effectiveness, overall value, reputation, and ease of access?"
Expedia failed that criteria. The finding: "No established evidence of proven effectiveness in travel booking domain."
At T3 on Perplexity, Booking(dot)com displaced Expedia on this criteria:
"Which platform has independently verified evidence of superior customer satisfaction and proven reliability metrics?"
There is also a T0 Decision-Stage gap on ChatGPT and Gemini where brand entity recognition fails to persist across conversational turns when user responses are minimal or ambiguous — meaning the model loses track of Expedia mid-conversation and routes elsewhere.
The only probe type where Expedia holds throughout is ChatGPT Directed — when the user names Expedia explicitly. On every undirected and agentic journey type, on every platform, there is displacement.
RCS 77. Revenue at risk at current LLM share: $82.8M. At 2027 LLM share: $165.6M.
Five filter gaps identified. All addressable. None of them visible to any citation or visibility tool.
This is what decision-stage AI measurement looks like versus first-prompt visibility scoring. The model knew Expedia. It could not find the structured evidence it needed to pass the criteria filter at the decision stage. Those are different problems with different remediation paths.
Full audit methodology: aivomeridian (dot) com