Deebot X8 Omni Pro!
Hi All,
I have just purchased ecovacs recently and after getting it there have been few things that I have noticed and would like to know if anyone has a solution for it.
Firstly, I am having a water tray Malfunction and after looking into it and reading some forums, i think there is an issue with product. I have contacted help team and they asked me to create videos and send to them. Most likely i will need to refund this unit and they may investigate and provide a new one.. has this happened with anyone?
Secondly, i can see that the objects on the floor arr not getting identified by the machine and it just pushes away or climbs over it sometimes or stuck in front and the machine keeps running? Is that normal?
Should I get the money back and buy something else which is better then this model with same pricing or is this how this machine works.
Btw, i got this machine for approx $1150 from ecovacs directly as it was on half price and discount received.
If there is a better alternative to this model in similar price range, please tell me, i am happy to know if its from other brand too.
Any other suggestions or advice would be appreciated.
Thanks.