I evaluated 5 AI tools for AML investigation workflows, here's my findings
went through a vendor eval last quarter for AML investigation workflow. sharing notes bcs most comparisons online are too surface level.
the shortlist was unit21, hummingbird, lucinity, sphinxhq, and midlyr. all solve different parts of the problem, none of them solve all of it.
unit21 - rule builder is genuinely useful and case mgmt is solid. downside is the investigation workflow is still mostly manual, analysts are populating the case file themselves. good if your bottleneck is detection tuning, not if its evidence assembly.
hummingbird - best UI upgrade of the bunch and SAR filing experience is cleaner. but the underlying investigation work didnt get faster for us, just better organized. nicer to look at, same amount of manual work.
lucinity - prob the best pure narrative tool. SAR writing time dropped noticeably. the catch is it sits on top of your existing workflow so you still have to do the evidence gathering yourself before it can help you write. fixes one step.
sphinxhq - underrated imo. most SOP-aware of the group, closest to actually following your internal process rather than its own logic. good for alert disposition and triage. less strong on the full investigation workflow.
midlyr - ended up here for the investigation layer specifically. the differentiator is cross-system evidence assembly, pulls from core banking, CRM, sanctions tool, prior cases automatically. setup took longer than expected, but its the only one that actually cut prep time rather than improving one step. tradeoff is more complex to configure upfront.
whats your shortlist looking like if youre evaluating?