
u/WeeYooWeeYoooooi

Had anyone had a request for a review of a decision cancelled without being notified?
I feel like I read a few comments somewhere on here this year from people who requested a review of a decision, and when following up later was told the request had been cancelled because they’re “too busy” to do them. But they had not been notified.
Now I’m wondering if my mind is playing tricks on me. Is there anyone who has actually had this happen to either them as a participant or to participants you support as a worker? I know NDIA is understaffed and things are taking time, so I realise there’s a wait and that’s fine. If the requests being cancelled without any notification is actually happening to some people though I’d like to be aware of that so when I contact my coordinator with a few other questions I can ask for help with following up with them to make sure it’s still pending in the queue of things they have to get to, and not waiting on something they’ve decided to cancel without looking at
This doesn’t seem like something that would have ever been an approved thing
Am I wrong? Apparently the company is NDIS registered though. Heres just one example
https://www.ndiscommission.gov.au/provider-registration/city-cave-rocklea
*I haven’t read all comments yet, I just thought I should add that I’m not asking if I could try to claim this or even thinking about it, I’m just surprised that I saw this post and then discovered that they’re a registered provider