u/Vegetable-Airline524

Posting this as a warning to the D2C startup community.

I run a chiffon saree D2C brand. We use Shipway (Unicommerce) for logistics. In just the last 15 days, I've lost Rs 1,932 to fraudulent weight discrepancy charges. Annualized, that's Rs 47,000+ per year in hidden costs.

Dashboard data (May 2-17, 2026):

- 213 total shipments

- 124 disputed (58% dispute rate)

- 27 auto-accepted = Rs 1,434 silently stolen

- Courier won: 83 cases | Seller won: only 6

Proof — two orders, SAME day, SAME courier (Bluedart), SAME saree weight (940 GM):

Order #4146: Charged 1,500 GM, deducted Rs 95.82

Order #3973: Charged 2,000 GM, deducted Rs 95.82

A chiffon saree does not weigh 2kg. Period.

The system is designed against sellers:

- 7-day auto-acceptance window with NO alerts

- Dispute process is broken, nothing gets logged

- 83:6 courier-to-seller win ratio is statistically impossible if the process is fair

I've escalated this on LinkedIn tagging Unicommerce CEO and posted on r/EcommerceIndia and r/indianstartups.

If you're using Shipway, check your Weight Reconciliation dashboard today. You may be losing money without knowing it.

Has anyone here successfully fought weight discrepancy charges with Shipway or other aggregators like Shiprocket, NimbusPost etc.? What worked?

Fellow founders, sharing a real operational pain that's burning a hole in our margins.

I run The Line Legacy, a D2C chiffon saree brand. We use Shipway (by Unicommerce) for logistics. Over the last 15 days, I've been systematically overcharged through fake weight discrepancies.

Here's the data from my Weight Reconciliation dashboard:

- Total shipments: 213

- All Disputed: 124 (58% dispute rate — that alone tells a story)

- Auto-accepted discrepancies: 27 = Rs 1,434 silently deducted

- Courier ruled in favour: 83 cases vs Seller: only 6

- Total financial damage (15 days): Rs 1,932+

- Annualized impact: Rs 47,000+ per year

The smoking gun — two specific orders, same day, same courier (Bluedart), same product category (chiffon sarees), same actual weight (940 GM):

Order #4146: Courier charged 1,500 GM — deducted Rs 95.82

Order #3973: Courier charged 2,000 GM — deducted Rs 95.82

A chiffon saree weighing 2kg is physically impossible. These are clearly fabricated measurements.

The real scam within the scam: Shipway's 7-day auto-acceptance window. If you don't dispute within 7 days, they auto-deduct. 27 of my cases were silently stolen this way. There's no alert, no notification, no grace period.

For any D2C founder reading this — if you're on Shipway, go check your Weight Reconciliation dashboard RIGHT NOW. I suspect this is happening to thousands of merchants and most don't even know.

I've already escalated this publicly on LinkedIn tagging Unicommerce's CEO. But wanted the startup community's data points too.

Have you faced this with Shipway or any other courier aggregator? What did you do to fight back?

Hey r/EcommerceIndia,

I run a D2C chiffon saree brand, and I'm reaching my breaking point with Shipway's weight discrepancy billing. Posting here to see if other sellers are experiencing the same thing.

Here's what my Weight Reconciliation dashboard shows for just the last 15 days (May 2 - May 17, 2026):

- Total shipments: 213

- All Disputed: 124

- Courier ruled in favour: 83 cases

- Seller ruled in favour: only 6 cases

Total financial damage in 15 days: Rs 1,932+

Annualized: Rs 47,000+ per year just from fake weight charges

The worst part? Shipway has a 7-day auto-acceptance window. If you don't raise a dispute within 7 days, the charge is automatically deducted. 27 of my cases were auto-deducted this way because:

1. There's no proper alert system when discrepancies are uploaded

2. The dispute process itself is broken - no disputes are even being logged

3. Small sellers don't have teams to audit every single shipment

---What I'm demanding from Shipway:

1. Refund all wrongly auto-accepted discrepancies

2. Extend the 7-day dispute window to at least 30 days

3. Share the courier's actual weighment slip/records with sellers

4. Implement a neutral 3rd party weight audit mechanism

--- Is anyone else on Shipway seeing this pattern? Especially on Bluedart 0.5kg slab shipments? Would love to know if this is widespread before escalating further.

Already posted about this on LinkedIn tagging Shipway's parent company Unicommerce's CEO. But wanted to get the seller community's input here too.