u/Unlucky_Departure_15

So I need to vent for a second because I’m genuinely frustrated with FlutterFlow’s billing/support process.
A while ago I decided to stop using FlutterFlow and switch to another platform. I vividly remember canceling my subscription but apparently it either didn’t go through or something glitched because I suddenly got charged another $80.
The second I noticed the charge, I contacted support asking for a cancellation/refund since I wasn’t even actively using the platform anymore. Their response was basically that they could only offer account credits instead of refunding the actual charge.
I’m sorry but account credits for a service I already tried to leave makes zero sense to me.
What makes this even more frustrating is that I genuinely remember canceling it, so now I’m sitting here wondering if their cancellation flow is buggy or unclear. I can’t prove it beyond my own experience but this whole thing feels really shady.
Has anyone else dealt with this with FlutterFlow subscriptions? Were you able to get an actual refund through support, your bank or anything else?
At this point I’m considering filing complaints/reviews because this experience has been insane