▲ 3 r/barista
Unhomogenised milk in Iced drinks causing complaints
How do you all deal with complaints over perfectly fresh unhomogenised milk in your Iced drinks?
Just had a complaint and tried to explain it to them while remaking it and same thing happened obviously so ended up refunding.
I'm thinking maybe we could stretch the milk to mix the fat in but that'll end up with people complaining about hot Iced drinks. Clearly I need better words to explain what fat looks like help me out.
u/Trampykid — 2 days ago