u/Top_Bank8679

How is it compared to other carriers?

Seems to be all experienced people hired from other carriers/TPAs.

Screener interview and Zoom call interview done - now they want me to fly down to meet. Just want to make sure I am not wasting my time with then. Job im at right now is ok - probably a lateral move money wise, but better profit share and retirement.

So far im intrigued - but 20 years in this industry tells me companies WILL lie about things to get you in the door.

Everything I've read is they are light on the pay scale but make up for it with additional retirement contributions.

Ok - so got in interview with a smaller company for a claims adjuster role - and when I read up on this company at the job board sites - the reviews are mostly ALL positive. Like high 4s on a 1-5 scale positive and the only negatives seem to come from their IT department (who were largely outsourced a few years ago).

Claims in particular gets great scores - reasonable work life balance / good team and management. This just makes me feel the whole thing is faked. Sorry after 20 years in this industry and claims - I cannot believe there is a single unicorn company where everyone is happy in claims. Even a vast majority being happy seems off.

I’m probably crazy for even considering the job in this environment. I’m employed, well paid and 100% WFH. Overall - I have a good senior management group at my employer now - my team is neither a positive or a negative (largely no contact at all despite being a small group as we are all remote and spread out) - but my manager is a complete and total moron. Seriously will argue no matter how clearly wrong they are - and recently has taken to not only deciding to handle claims in my name and changing decisions I have made (and telling people that the liability was changed without consulting me) - but is even creating letters with my name and signing as me. I was always taught the manager cannot handle claims as there needs to be a degree of autonomy in the reps handling. I mean clearly when there’s a reason to change a decision - calling the adjuster and discussing/pushing to go a certain way. But just saying - I disagree because I don’t want to possibly have someone calling to complain despite it being 100% word vs word is crossing a line to me.

But back to the point - are there really companies out there where claims reps are happy and well paid - or is this just complete and total BS planted by a company with high turnover to sucker people into their web.