u/TheBoogeyman2001

HVAC/Plumbing business owners, what's the #1 thing that kills your leads before you even pick up the phone?

Been doing some research on home service businesses and I keep seeing the same pattern, a lead comes in at 2pm, owner's on a job, calls back at 5pm, lead's already booked someone else.

Talked to a few contractors and they said speed-to-lead is brutal to manage without a dedicated person.

Curious what you guys actually deal with day-to-day:

— Do you have someone calling leads instantly, or is it you?

— How many leads do you estimate you lose per week just from slow follow-up?

— Have you tried any tools (CRM, auto-dialers, anything) that actually helped?

Not selling anything. Building something in this space and want to make sure it solves a real problem before going further.

Would love to hear from people actually running these businesses.

reddit.com
u/TheBoogeyman2001 — 7 hours ago

HVAC/Plumbing business owners, what's the #1 thing that kills your leads before you even pick up the phone?

Been doing some research on home service businesses and I keep seeing the same pattern, a lead comes in at 2pm, owner's on a job, calls back at 5pm, lead's already booked someone else.

Talked to a few contractors and they said speed-to-lead is brutal to manage without a dedicated person.

Curious what you guys actually deal with day-to-day:

— Do you have someone calling leads instantly, or is it you?

— How many leads do you estimate you lose per week just from slow follow-up?

— Have you tried any tools (CRM, auto-dialers, anything) that actually helped?

Not selling anything. Building something in this space and want to make sure it solves a real problem before going further.

Would love to hear from people actually running these businesses.

reddit.com
u/TheBoogeyman2001 — 9 hours ago